Wednesday, January 11, 2012

Following Up After a Job Interview

Thought this was a great article.





When Erika Walker's good friend set her up on a blind date, she wasn't expecting much more than a nice dinner over a couple of glasses of wine.
The human resources manager for Best Essay Help, a small professional writing and research company in Florida, Walker hires qualified freelance writers. She had turned down one candidate because his writing didn't pass muster and never heard from him again.
Until the middle of the date, when the guy came clean. "He told me that he was the writer whose application had been denied, and he did all of this to get an opportunity to talk to me face-to-face and convince me to hire him," she says. "Is there a way for a date to go worse?"
Aside from an example of poor dating behavior, Walker's experience shows how desperate job applicants are to get hired these days. "Whether they're applying for a job or following up after an interview, most candidates just want a response," says Jayne Mattson, senior vice president of client services with Boston-based career consultancy Keystone Associates.
But how you follow up is as critical as following up in the first place.



An October survey from global staffing agency Robert Half International found that after simply sending a job application, 81% of 1,000 hiring managers want to receive a follow-up message within two weeks. Following up after an interview is even more critical. According to a 2011 survey from CareerBuilder, 22% of hiring managers would dismiss an applicant who didn't send a post-interview thank-you note, saying that it indicates poor follow-through and a lack of interest in the position.



Follow up should begin before you leave the interview, experts say, by asking when they expect to make a hiring decision. Starting your post-interview communication off with that knowledge can help you properly time your attempts.



Always appear gracious, positive, patient and interested, says Bill Driscoll, the New England district president for Robert Half International. Career experts say they've seen everything from scathing follow-up emails from job seekers who think they're out of the running to candidates who write one-liner, "Can you call me back?" messages. Neither falls into the "reasonable follow-up" category. Here's a guide.



What to Say
After an interview, you should send a note within 24-48 hours while it's still fresh in your mind -- and the company's.
"With technology like iPhones and BlackBerrys, you don't have an excuse to not be in touch immediately," says Roy Cohen, a New York City-based career coach and author of The Wall Street Professional's Survival Guide. Handwritten notes are okay to send in addition, says Frank Dadah, general manager of financial contracts with Boston-based staffing firm Winter, Wyman.
Address a note to each individual person you met with – sending a group note doesn't necessarily imply laziness, but sending individual, personalized notes definitely won't. That means no copy-and-pasting. Being personal will increase your likability factor. And spell everyone's name correctly, including the company's. Errors of that sort can be a game-changing embarrassment.



Start by thanking them for the opportunity to meet, and acknowledge that they took time out of their day to do so. Next, note why you think you'd be a good fit for the role. "You've had the opportunity to ask the hiring manager questions about the position," says Driscoll, so this is an opportunity to elaborate on why you are a great fit in writing, beyond your initial cover letter.
In your conclusion, Dadah suggests hitting three points: 1. State that you're still interested in the position; 2. You'll follow up with them again within a specified time frame; and 3. Thank them again. Anything that requires the reader to scroll down the page is too lengthy.
Subsequent Follow Up



After your initial follow up, you might be tempted to reach back out to a hiring manager. "Nudging isn't appreciated," says Cohen. But you can send something equivalent to a reminder note.



Begin with a pleasantry, followed by a sentence explaining where you left off during your last communication, says Mattson of Keystone. "You had indicated to me that you'd be making your final decision during the week of such and such, and I just wanted to follow up to see where you are in that decision,'" is one way to phrase it, she says.



Include something of value in your follow up, instead of simply sending nagging emails. If you completed a course you were taking or closed a big sale, anything that you think will impress them, pass it along.



Mattson also advises that you match the communication medium the interviewer has been using, i.e. returning emails with emails, phone calls with phone calls, etc. "If you've been communicating back and forth with emails and that has been effective, continue to use it," she says. "If you haven't heard back from a person, let an extra week go by and then leave them a voicemail."



Speak in a very respectful manner when you're leaving a message, Mattson says, by saying that you know they are very busy, but wanted to follow up on the email you sent them, and that you're still very interested in the position.



What to Never Say
One of the most common ways in which people flub their follow up is by showing impatience. "Maybe there's a recommendation delay, or something routine that's just slowing down the process, or maybe you're not in the running anymore," says Driscoll of Robert Half. Regardless of the reason, you don't want to blow your chances by being rude.



If the hiring manager gave you a specific date or time frame they'd be working within to make a decision, give them some wiggle room. "People always overestimate," says Mattson, "and you don't want to seem overly anxious."



Mattson says that applicants should choose their words wisely when reaching out, especially when it's subsequent follow up. Namely, she says, don't ask someone to "call you back." Instead, let them know that you'll follow up again within a few days, but, in case they need to reach you, here is the best contact number.



Other no-nos? "Don't reference someone senior in the company who might put in a good word for you," says Cohen. "Wait for them to put the good word in for you."
Cohen also advises candidates avoid gimmicks. "Gimmicks don't really work, except on an exception basis," he says. "We're conditioned to think that sort of behavior can be tolerated, but doing something totally bizarre and out of the box isn't necessarily going to be appreciated."





Source - Three Rules for Following Up After a Job InterviewBy Kelly Eggers

Wednesday, December 14, 2011

Interviewing - Common Mistakes to avoid

This was taken from About.com with a few of my own additions....





Top 10 Interview Blunders





1. Don't Prepare


Not being able to answer the question "What do you know about this company?" might just end your quest for employment, at least with this employer. Background information including company history, locations, divisions, and a mission statement are available in an "About Us" section on most company web sites. Review it ahead of time, then print it out and read it over just before your interview to refresh your memory. Additionally do some research on your interviewers via Linkedin or Google. There may be some commonalities you can reference during your interview.



2. Dress Inappropriately


Dressing inappropriately can work both ways. You will certainly want to wear a suit if you are interviewing for professional position. When interviewing for a summer job at your local theme park or as a lifeguard, for example, dress accordingly in neat and casual attire. Although the environment may be business casual, make sure you have your "Sunday best" on. Appearance is everything!



3. Poor Communication Skills


It's important to communicate well with everyone you meet in your search for employment. It is, however, most important to positively connect with the person who might hire you. Shake hands, make eye contact, exude confidence, engage the person you are speaking with, and you will let the interviewer know that you are an excellent candidate for this position - before you even answer an interview question.



4. Too Much Communication


Believe it or not, a recent candidate for employment, who, by the way, didn't get the job, didn't hesitate to answer his cell phone when it rang during an interview. Leave the phone behind or at least turn it off before you enter the building. Same goes for coffee, food and anything else other than you, your resume, your job application, and your list of references. They don't belong at an interview.



5. Talk Too Much


There is nothing much worse than interviewing someone who goes on and on and on... The interviewer really doesn't need to know your whole life story. Keep your answers succinct, to-the-point and focused and don't ramble - simply answer the question. If you unsure of the question, repeat it back or aks for clarification. Just don't repeat this with every question.



6. Don't Talk Enough


It's really hard to communicate with someone who answers a question with a word or two. I remember a couple of interviews where I felt like I was pulling teeth to get any answers from the candidate. It wasn't pleasant. So, even though you shouldn't talk too much, you do want to be responsive and fully answer the question as best you can.



7. Fuzzy Facts


Even if you have submitted a resume when you applied for the job, you may also be asked to fill out a job application. Make sure you know the information you will need to complete an application including dates of prior employment, graduation dates, and employer contact information. Additionally, know your resume inside and out. Be prepared to address any questions taken directly from your resume.



8. Give the Wrong Answer


Make sure you listen to the question and take a moment to gather your thoughts before you respond. Like the following candidate, you'll knock yourself out of contention if you give the wrong answer.
The interviewer had completely described a sales and marketing position to the candidate. She emphasized that cold calling and prospecting were the most important skills and experiences needed for the position. The candidate responded to the question about what she did or didn't like to do in sales, with these words: "I hate to do cold calling and prospecting, and I'm not good at it." That response ensured that she wouldn't get the job!



9. Badmouthing Past Employers


Your last boss was an idiot? Everyone in the company was a jerk? You hated your job and couldn't wait to leave? Even if it's true don't say so. I cringed when I heard someone ranting and raving about the last company she worked for. That company happened to be our largest customer and, of course, I wasn't going to hire someone who felt that way about the company and everyone who worked there.
It's sometimes a smaller world than you think and you don't know who your interviewer might know, including that boss who is an idiot... You also don't want the interviewer to think that you might speak that way about his or her company if you leave on terms that aren't the best.



10. Forget to Follow Up


Afraid you didn't make the best impression? Are you sure that you aced the interviewed? Either way, be sure to follow up with a thank you note reiterating your interest in the position and the company. I have had candidates get the job over others because they sent a nice Thank You follow up.





Need help writing or preparing for an interview; feel free to contact me at sschantz@cardalifesciences.com

Tuesday, November 22, 2011

Basics of Writing a Resume

For many, writing a resume can be scary but if you follow these few simple bullets, you will be off to the races.....





1. Formatting for results.



The formatting of a resume is very important and provides the necessary information in a logical, easy to read sequence. The use of underlines, italics, bold, and all caps can guide the employer through the resume with ease. Consistency is key when developing a resume and helps make the information on the resume simple for employers to read.



2. Start by including your personal information.



The employer wants to know your name, address, phone number, and email address on the top of the first page of your resume. Personal information such as marital status, age, religion, political affiliation are not included on a resume and are illegal questions for employers to ask.



3. Including an Objective or Summary of Qualifications is optional.



An objective (optional) can immediately help identify the position to which you are applying. A Summary of Qualifications (optional) can offer a list of your skills and accomplishments right at the very beginning of your resume. You can also include why you are writing in the cover letter if the employer asks for one.



4. Marketing yourself.



Be sure to first list the most relevant experiences related to the internship or job to which you are applying. You may entitle this section Relevant Experience, Business Experience, Leadership Experience, etc.



Maintain consistency in your resume by presenting your information in a logical consistent format utilizing boldface, italics, and capital letters to emphasize headings and important pieces of information. Avoid using several different type sets within the resume.



5. Use Action Verbs to describe your responsibilities & accomplishments.



Creating effective verb statements highlighting your skills and accomplishments will make your resume strong and create a favorable impression with employers. By including only relevant information with just enough detail to demonstrate your skills, you will be illustrating your attention to details along with your ability to communicate and organize your thoughts.



6. Include all relevant Education, Honors, Degrees, & Certifications.



When applying for internships Education, Honors, and Awards will usually go at the beginning of the resume and will move to the end once you have developed some professional experience. As a student, Education will be the first major category (after Objective or Summary if you include one), since student is your most recent full-time role.



7. Maintain white space.



Try to keep margins to 1” all around the edges of the resume and include some spacing within the resume to give it a fresh, professional look. You want to create a resume that's easy to skim.



8. Prepare several resumes.



Be prepared to change your resume based on the position in which you are applying. You may choose to change the information provided or you may just change the order in which you present the information.



9. Focus on the qualifications of the position and the needs of the employer.



Each resume should be the result of researching the employer and reviewing the position description if possible. Be sure to include certifications, achievements, volunteer, internship, employment experiences as well as any special skills such as computer, foreign language, music, art, etc.





10. Review the overall format and how the resume appears visually.



Once you have included all the information and have checked for consistency and formatting, take a good look at how the resume looks and if it is professional. The overall look and appeal of the resume will provide the employer with a lasting first impression of you as an applicant.



11. Proofread. ( Better yet, have someone else proofread your resume)



This is the time you will want to be a perfectionist. There is no room for grammatical and/or spelling errors in a resume. Set it down and come back to it, have someone critique it, do whatever is necessary to ensure that your document is absolutely perfect. You will not get a second chance to create a good impression if you send out a resume that includes errors.





Questions? Feel free to email me at sschantz@cardalifesciences.com

Sunday, January 30, 2011

Can't Get a Second Interview

Happy 2011 Everyone. I realized it has been some time since I last updated and to my followers, I apologize. I was reading the Business Section in the local newspaper and saw a great article about second interviews and why people don't get them. Some of the information I will be plagiarzing but alot of what I will say is what I have seen over the last 10 years.





Take inventory as this may or may not pertain to you:



First off, remember perception is everything and this is garnered in the first 30 seconds:





Clothing:

Regardless if this is a $10/hr Warehouse/Assembler position or a Management role, dress professionally. Slacks, dress shirt (tie optional but wouldn't hurt) or Blouse and jacket or sports coat. ***Make sure your outfit is ironed/pressed. *** If you don't care to spend 10 minutes to iron then chances are you really don't care about the job.

Jewelry:

Is it minimal?

Gents - watch is all you need!!

Ladies - Watch, perhaps a simple necklace and if you wear earrings, nothing dangling.



Cologne/Perfume:

Please do not bathe in your spray. You may just off allergies of the interviewer(s).

Smoker:

There are 2 types of smokers;

1- Someone that smokes 1 cigarette and you would never ever know they smoke

2- The same 1 cigarette smoker that smells like they just had a pack.



If you want the jobs, try not to smoke prior to the interview. If you must, try to air yourself out, 20-30 minutes before the interview.

Handshake:

Is it firm or do you lay your hand into someone else's?


Ok so you think that you have aced the above?



Let's analyze the interview:



Were your answers short and concise? There is nothing wrong with asking, can I elaborate or was that the answer you were looking for? Just don't do it after every question.

Not sure how to answer a question? Ask the interviewer to repeat the question to buy yourself a few seconds while you quickly scan your brain for the answer.



Were you able to give specific examples or accomplishments or how you achieved certain thing listed on your resume?



Here are a few examples:


1. Give me an example of when you went above and beyond? What specifically did you do? What was the outcome? Was it readily accepted?


2. Have you ever had to "sell" an idea to your boss/coworkers etc? How did you

3. What makes you an ideal candidate for this job.

Lastly, follow up with a Thank You email 48-72 hrs after the interview.


Something I haven't addressed? Email me at sschantz@cardalifesciences.com

Wednesday, December 1, 2010

Things that Warm My Heart

As a Recruiting Professional there are 2 things that warm my heart
A) Helping a person find a new job
B) Having a candidate I place call me down the road letting me know they were promoted

Below is a a quick story that made my week.

I recently received word that a Manufacturing Engineer I placed at a company 1.5 yrs ago was recently promoted to Manager. Something I knew was inevitable as this person is a true professional, is as brilliant as can be and is truly one of the nicest people you could ever meet.
Anyway I had the opportunity to speak with this person today, congratulating him on his promotion to which he replied " I couldn't have done it without you". I laughed for a minute to which he replied, " I am being serious, because of you helping me find this job, I am where I am today".

I was immediately humbled, honored and touched by his statement.

Although petty to some, not to me!

Have a Great Week and Happy Holidays!

Wednesday, October 6, 2010

Resume Do's and Dont's

As a Staffing Consultant I always get tons of questions which I absolutely love to answer. I also came across a Q&A of what HR professionals like and dislike in resumes. Below are a few to help you create that winning resume.

Do's

* Make sure all your contact information is correct; address phone number(s) and some people go as far as putting their linkedin profile links. If you do this, make sure your resume information matches your linkedin profile.

* Make sure your objective is in line with the position you are applying for. If you submit your resume for an Engineer/Associate position, make sure your objective is not geared towards management/manager

* Do make sure your resume somewhat reflects/mirrors the job you are applying for. I am not saying to plagiarize the job description but remember, your resume will only get viewed once. Make that first impression!

* Keep a continuous format throughout

* Do create 2 resumes to specifically outline different roles and responsibilities. If you are an engineer that has worked in say Manufacturing as well as R&D, write one resume more Manufacturing focused and another more R&D focused.

Dont's

* Write your resume in third person, i:e Mr Smith was responsible for x,y,z. Believe me this is a BIG turnoff

* Don't try and cram 20 years of experience into 2 pages. The 2 page rule is a myth. But on the flip side, don't over embellish and wind up creating a 10 page resume. What I am seeing now is a 2-3 page resume with a 3rd or 4th page of brief accolades for each position. I personally think this is great.

* Use colorful fonts, text boxes or boarders. KISS (Keep it short and sweet)

Questioning whether you have an award winning resume? Feel free to send it to me. If you can handle constructive criticism, would be more than happy to lend my eye. sschantz@cardalifesciences.com

Make it a Great Week!

Friday, September 24, 2010

Networking/Looking for a job

If I had a dollar for every time someone asked.......What tools do you use for networking??





Well I would be pretty comfortable but to be honest I don't mind answering it.





There is alot of "social media" out there





http://www.linkedin.com/





http://www.twitter.com/





http://www.facebook.com/





And the list goes on and on.





Now the big question is differentiating between personal and professional





Linkedin - is a business oriented networking site with over 60 million regsitered users. This is the absolute best site for business dealings. Keyword Business! Many employers are using this to find talent to join their companies.





Few tidbits:





1. If you are going to use a picture, use something professional. Doesn't have to be suit and tie but something that clearly depicts your face and perhaps a nice shirt/blouse. I have seen pictures of Guitars, and dogs just to name a few. Companies use this site to find future employees, remember, first impression is everything.





2. Make sure info is up to date. Email addresses, job profile, and degrees. If you're seeking a job, dont be afraid to put that in the "share an update" box. "Seeking a new opportunity within Medical Device Manufacturing"





3. Anyone you meet, ask them if they are on linkedin and when you get home, send them an invite. It's all about increasing your network.

Fee free to email me with any questions about Linkedin, networking etc sschantz@cardalifesciences.com